Refund policy
1. Returns Eligibility
We accept returns within [e.g., 30 days] of delivery if items are unused, in original condition, with tags and packaging intact.
2. How to Initiate a Return
Contact us at support@littlekidslane.com with your order number and reason for return. We'll guide you through the return process, including shipping details.
3. Return Shipping Fees
Unless otherwise specified, customers are responsible for return shipping charges. You may use your preferred carrier, or we can provide a pre-paid label (arrangements based on your region).
4. Refund Process
Once we receive and inspect the item, we’ll notify you via email. Approved refunds are issued to your original payment method within [e.g., 7–10 business days].
5. Exchanges & Store Credit
If you prefer an exchange or store credit, indicate this when initiating your return. We’ll process it as soon as the returned item is received.
6. Exceptions / Final Sale Items
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Customized, personalized, on-sale, or final sale items are non-returnable, unless defective.
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If you receive a defective item, contact us immediately for a resolution.